The fundamental nature of many organizations is being rapidly transformed with the ongoing diffusion of digital technologies. In this era, organizations in many domains are challenged to question their existing business models and to improve or revolutionize them using new technologies. These developments are also challenging the role of BPM. New BPM capabilities that reflect an explorative-dominant view may help in addressing the emerging opportunities and challenges of digitalization.
In this workshop, we question and investigate the new role of BPM in the digital era. The goal is to advance our understanding of the BPM capabilities that organizations require to explore emerging opportunities of digital innovation and transformation, and cope with related challenges.